PrivacyPolicy

This Privacy Policy describes how Hoolix ("we," "our," or "us") collects, uses, and shares your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains what information we collect, how we use it, and your rights regarding your personal data. By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

We collect several types of information from and about users: Personal Information: • Name and contact information (email, phone, address) • Company name and job title • Billing and payment information • Project requirements and preferences • Communication history and feedback Technical Information: • IP address and browser type • Device information and operating system • Website usage data and analytics • Cookies and tracking technologies • Referral sources and page views Business Information: • Project specifications and requirements • Business goals and objectives • Website content and materials • Marketing preferences and interests

We use your personal information for the following purposes: Service Delivery: • Providing requested services and deliverables • Communicating about projects and timelines • Processing payments and billing • Providing customer support and assistance Business Operations: • Improving our services and user experience • Conducting market research and analysis • Developing new products and services • Managing our business relationships Marketing and Communication: • Sending marketing communications (with consent) • Sharing relevant industry news and updates • Promoting our services and capabilities • Building our professional network Legal and Compliance: • Complying with legal obligations • Protecting our rights and interests • Preventing fraud and security threats • Responding to legal requests and investigations

We may share your information in the following circumstances: Service Providers: • Third-party contractors and freelancers working on your project • Payment processors and billing services • Cloud hosting and storage providers • Analytics and marketing platforms Business Partners: • Trusted partners who help deliver our services • Professional referrals when appropriate • Industry collaborations and joint ventures Legal Requirements: • When required by law or court order • To protect our rights or property • In case of emergency or public safety • During business transactions or acquisitions With Your Consent: • When you explicitly authorize sharing • For testimonials and case studies • Portfolio showcases (with permission) • Professional references and recommendations We do not sell your personal information to third parties for marketing purposes.

We implement comprehensive security measures to protect your information: Technical Safeguards: • SSL encryption for data transmission • Secure servers and databases • Regular security updates and patches • Access controls and authentication • Data backup and recovery systems Organizational Measures: • Employee training on data protection • Confidentiality agreements with staff • Limited access on need-to-know basis • Regular security audits and assessments • Incident response procedures Physical Security: • Secure office facilities • Locked filing cabinets for physical documents • Secure disposal of sensitive materials • Visitor access controls Despite our efforts, no security system is 100% secure. We cannot guarantee absolute security but maintain industry-standard protections.

We use cookies and similar technologies to enhance your experience: Types of Cookies: • Essential cookies for website functionality • Analytics cookies to understand usage patterns • Marketing cookies for advertising (with consent) • Preference cookies to remember your settings Third-Party Services: • Google Analytics for website analytics • Social media widgets and plugins • Marketing automation platforms • Customer support chat tools Managing Cookies: • You can control cookies through browser settings • Opt out of non-essential cookies • Disable tracking through preference centers • Use browser do-not-track settings Some website features may not work properly if you disable all cookies.

You have several rights regarding your personal information: Access Rights: • Request copies of your personal data • Ask about how your information is used • Obtain information about data sharing • Review data processing activities Control Rights: • Update or correct your information • Delete your personal data (right to be forgotten) • Restrict processing of your data • Object to certain uses of your information Portability Rights: • Export your data in a portable format • Transfer data to another service provider • Receive data in a structured format Communication Rights: • Opt out of marketing communications • Unsubscribe from newsletters • Manage communication preferences • Control notification settings To exercise these rights, contact us using the information provided below.

We retain your information for different periods based on its purpose: Active Client Data: • Retained throughout the business relationship • Project files kept for ongoing support • Communication history maintained for context • Payment records for accounting purposes Former Client Data: • Retained for 7 years for legal and tax purposes • Portfolio materials with explicit permission • Reference information for future opportunities • Anonymous analytics data for business insights Marketing Data: • Contact information until you unsubscribe • Website analytics for 26 months • Social media interactions per platform policies • Email engagement data for optimization Legal Requirements: • Financial records for required periods • Compliance documentation as mandated • Legal correspondence as needed • Security logs for incident investigation We regularly review and delete unnecessary data.

Your information may be transferred internationally: Transfer Scenarios: • Cloud services hosted in different countries • Third-party service providers globally • Remote team members and contractors • International business partnerships Safeguards: • Adequate protection standards • Contractual data protection clauses • Privacy framework compliance • Regular monitoring and audits Your Rights: • Information about transfer locations • Details about protection measures • Right to object to transfers • Access to safeguard documentation We ensure appropriate protections are in place for all international transfers.

We are committed to protecting children's privacy: Age Restrictions: • Our services are not intended for children under 13 • We do not knowingly collect information from minors • Parental consent required for users 13-16 • Special protections for educational projects If We Discover: • We will delete the information immediately • Notify parents or guardians if possible • Review our collection practices • Strengthen age verification measures Educational Services: • Special consent procedures for schools • Enhanced privacy protections • Limited data collection and use • Transparent communication with educators Parents can contact us to review, update, or delete their child's information.

We may update this Privacy Policy periodically: Change Notifications: • Email notifications for significant changes • Website notices about policy updates • Clear indication of modification dates • Archive of previous policy versions Types of Changes: • Legal or regulatory requirement updates • New service features and capabilities • Enhanced privacy protections • Clarifications and improvements Your Continued Use: • Constitutes acceptance of updated terms • Right to discontinue service if you disagree • Opportunity to review changes before acceptance • Contact us with questions about modifications We encourage regular review of this policy to stay informed about how we protect your information.